FAQ's

Frequently Asked Questions...

D'ya know I'm always asked the same questions about Lucy's Soap Kitchen and my natural skincare products! So I've put together a run down here of the most popular Q's. Hope they help!

  • Do you make all this yourself?

Yes, I make everything from scratch here at home. Lucy's Soap Kitchen is truly a family business. My hubby is the official 'Soap Cutter', he's quicker and cuts the bars more evenly than me. He also is 'Head Dispatches Officer' and usually takes all packages to catch the morning post. My mum (Hazel) is really helpful at busy times with labelling, bath bomb making and an extra pair of hands and eyes with the girls. At the moment much of my work is done in the evenings as my children are too small for me to work safely with their nosy fingers and eyes about!

  • Do you use preservatives in your products? 

No, I choose not to use preservatives in my natural skincare products. Did you know many people are sensitive to them? Myself included. Because of this I do not use water in my products, they are anhydrous. This means I am not obliged to use a preservative. I therefore also choose not to add ingredients (such as hyaluronic acid, a current 'buzz' ingredient) that require blending with water and thus preserving. This means the products will feel richer but as a little goes a long way they give good value. I know I am not alone in preferring to have a truly 100 % natural (by this I mean no synthetic chemical additions or an ingredient 'naturally derived' but so manipulated that it really is stretching it to call it natural). And I gladly prefer to have a richer product that i just need to use less of on mine and my children's skin. 

  • Do you wholesale your natural skincare products?

I am a small scale 'indie skincare' maker and, generally, I choose not to wholesale my product throughout Ireland or Internationally. (There are justa couple of exceptions to this incuding the gorgeous Leitrim Design House) Many (lovely) brands who do and therefore produce on a much bigger scale really must ensure the safety of their product and customer by adding preservatives,even if there product is anhydrous. Selling direct ensures I have control over how my product is stored prior to sale and the jar you get is in optimum condition and as freshly made as possible (it hasn't been sat on a shelf for 6 months). An important factor, in view of my desire to have preservative free products. This is not my only reason for not whole-saleing. My children are small and have some health issues and need my time and attention. I want to be there all the time for them. Selling direct gives me the necessary return for my valuable time whilst allowing me to keep my prices fair and affordable for people, like me, that don't have a lot of expendable income but need a natural, skin sensitive product.   

  • As your products are natural without preservatives should I keep them in the fridge? 

No, there is no need. They will remain in stable optimum condition stored in a dry place with no extremes of temperature. Please use them with clean, dry hands so you do not introduce any 'nasties' into the jar. It's also good practice not to leave a jar unopened in a damp bathroom where water or condensation might contaminate. 

  • Will this help my or my children's eczema? 

Yes, they should certainly help. They are gentle and the ingredients have emollient, hydrating, and healing properties. We recommend unscented products, based on our own ongoing eczema experiences. Emmy's Balm is our 'go-to' product for eczema but most of our products are helpful (depending on your known allergies). All of the products in the eczema and sensitive skincare section are recommended.  

  • Will Lucy's Soap Kitchen Sensitive Skincare products cure my eczema naturally?

I wish I could answer yes here. I see many makers who say their products do and perhaps they do improve temporarily. BUT eczema is an auto immune disease and what you see on the skin is an outward symptom of a number of possible issues. Newer studies feel that it can be a genetic factor- that a protein in the skin dna is missing. Often it is allergy related. You can actually cause sensitisation and add to the allergy problems by using some products, especially those with essential oils in them (Please read my blog post on this for more details). So eczema flareups are predominantly dependent on internal factors. We only advise certain products for eczema skin 'maintenance'. Because of our own experience we know diet, allergen exposure and heat have more effect on the control of flare ups than an external application of skin treatment. BUT in the support of these other factors our skincare is excellent. And with a contact dermatitis our handmade soap and skin balms/salves can definitely help to heal and prevent re-occurrence.